Our return and exchange support policy is designed to ensure customer satisfaction. Here are the main points:
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Eligibility: Customers can return or exchange items within a specified period after purchase, provided the products are unused, in their original packaging, and accompanied by a receipt.
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Return Process: To initiate a return or exchange, customers should contact our support team with their order details and the reason for the return or exchange.
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Review Period: Each request will be reviewed, and customers will be notified of the outcome within a certain timeframe.
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Shipping Costs: Customers may be responsible for return shipping costs unless the return is due to a defect or error on our part.
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Exclusions: Certain items may be non-returnable or non-exchangeable, which will be clearly stated at the time of purchase.
